Rivelli Alimentos: PM Run rollout cut time spent on manual tasks by 50%
- More precise KPIs
- Reduced ticket volume
- Full digitalization
“Time is precious for us. While the technician is doing the maintenance, he already confirms the order. That sped up our day-to-day a lot and cut waste of material and time.”
About Rivelli Alimentos
Rivelli Alimentos is one of Brazil's leading poultry companies. Founded in 1985, it has become a benchmark in chicken production and export — with a slaughter capacity of 170,000 birds per day and more than 80 integration partners. To sustain that volume, efficient equipment maintenance management is essential.
Before PM Run
- Lack of precision in KPIs such as MTBF and MTTR, making strategic decision-making difficult.
- Decentralized, unrefined data that prevented deeper analysis.
- Excessive paperwork for technicians to manage during their shift, causing confusion and lost time.
- No digitalization in work order registration and execution, impacting operational predictability and efficiency.
Rivelli identified the need for a digital solution that would enable greater control, automation, and refinement of operational data.
The Solution
Adopting PM Run brought structured digitalization to maintenance with native SAP PM integration and features that improved operational efficiency across the board.
- Precise KPIs (MTBF and MTTR): more accurate and refined tracking of maintenance data.
- Digital work orders on tablet: technicians receive work orders directly on their device, eliminating paper and unnecessary trips to the office.
- Intuitive interface: faster team adoption and seamless integration with existing SAP processes.
Results and impact
- 50% less time spent on manual tasks by the maintenance team.
- More precise KPIs, with realistic MTBF and MTTR tracking.
- Reduced ticket volume and improved service efficiency.
- Full digitalization of work order registration and confirmation, cutting paper use and streamlining workflow.
- Higher team adoption and smooth integration with existing processes and systems.
See the Rivelli Alimentos routine running in your own maintenance
In the demo you follow the work order reaching the technician's phone, the confirmation going back into SAP PM and planning seeing what was executed in the field.