Rivelli Alimentos: PM Run rollout increased productivity by up to 50%
“Time is precious for us. While the technician is in the field, the order is confirmed without slowing the process down. It sped up our daily routine and reduced waste of material and time.”
About Rivelli Alimentos
Rivelli Alimentos is one of Brazil's leading poultry companies. Founded in 1985, it has become a benchmark in chicken production and export — with a slaughter capacity of 170,000 birds per day and more than 80 integration partners. To sustain that volume, efficient equipment maintenance management is essential.
Before PM Run
- Lack of precision in KPIs such as MTBF and MTTR, making strategic decision-making difficult.
- Decentralized, unrefined data that prevented deeper analysis.
- Excessive paperwork for technicians to manage during their shift, causing confusion and lost time.
- No digitalization in work order registration and execution, impacting operational predictability and efficiency.
Rivelli identified the need for a digital solution that would enable greater control, automation, and refinement of operational data.
The Solution
Adopting PM Run brought structured digitalization to maintenance with native SAP PM integration and features that improved operational efficiency across the board.
- Precise KPIs (MTBF and MTTR): more accurate and refined tracking of maintenance data.
- Digital work orders on tablet: technicians receive work orders directly on their device, eliminating paper and unnecessary trips to the office.
- Intuitive interface: faster team adoption and seamless integration with existing SAP processes.
Results and impact
- +50% increase in maintenance team productivity.
- More precise KPIs, with realistic MTBF and MTTR tracking.
- Reduced ticket volume and improved service efficiency.
- Full digitalization of work order registration and confirmation, cutting paper use and streamlining workflow.
- Higher team adoption and smooth integration with existing processes and systems.
Built for SAP.Not just adapted. Native.
PM Run connects planning, field execution, and supervision through native SAP integration, with no parallel spreadsheets, no re-entry at end of shift, and no data loss.
Used by leading operations in their sectors
