Field maintenance app integrated with SAP PM

App to execute orders online or offline, follow checklists, log work, and capture field evidence, with synchronization to SAP PM.

SAP PM work order, checklist and attachments in the technician's hands
Time booked on the spot, with no paper and no re-entry
Managers follow notifications, approvals and SAP submissions in the portal, in the same shift

The technician executes, books time and attaches evidence on the phone, and the supervisor sees in the portal what has already reached SAP PM.

Every shift lost to paper and phone calls is productivity you do not get back.

See how the same technician, in the same 8-hour shift, delivers completely different outcomes with and without PM Run.

The same 8-hour shift. Two completely different outcomes.

8-hour shift (07:00-15:00).

07:0009:0011:0013:0015:00
Traditional maintenance
4h45(59%)
With PM Run
7h05(89%)
Productive
Travel
Waiting / queue
Calls
Paperwork / rework
4h45
productive
traditional
7h05
productive
PM Run
+2h20
+29% per technician
per shift

See PM Run Mobility in action

Work orders, time booking, evidence, and follow-up in one flow, without relying on paper, spreadsheets, or rework.

What the technician does in the app

Online and offline work order and notification handling

Create the notification with cause, symptom and part catalogs and the order mirroring IW31, even with no signal.

Photos and PDFs attached and sent to SAP

Photos from the camera or gallery and PDFs attached to the notification and the order, sent to SAP with the confirmation.

Simple play/stop time tracking on each order

The timer runs while the technician works, pauses when the job stops and becomes the operation's confirmation.

Material reservation directly in the app

Reserve material from the equipment's bill of materials without leaving the order, with an approval status.

Safety forms

The technician answers before starting and, depending on the configuration, execution only opens after approval.

Equipment installation and replacement

The technician installs, dismantles and replaces equipment in the SAP hierarchy from the app.

What the manager follows in the portal

Geolocation of each time confirmation

The portal shows on a map where the technician was when each confirmation was made.

Integration Log

Each order, notification and measurement document appears as success or failure, so the supervisor knows what reached SAP.

Notification follow-up board

Notifications appear as a kanban or list by status, and the people responsible get an email when one sits untreated.

Approval of reservations, confirmations and forms

Material reservations, final confirmations and safety forms can go through an approver, according to the approval levels set in the portal.

Custom indicators with centralized data

PM Run delivers execution data ready for you to build your own MTTR, MTBF, backlog and workload dashboard.

The work order in the technician's hands

PM Run app screen with the order operations, the inspection checklist and the execution timer
  • Operations from the SAP orderEach operation shows its number, description and planned time.
  • Operation checklistThe long text items become a list to tick off during the job.
  • Execution timeThe timer runs while the technician works and can be paused.
  • Material, measurement and sub-operationShortcuts to record material and measurements without leaving the order.

When paper-based execution stops working

  • Technicians go back to the workshop to log timeThe order is closed hours after the job, and history keeps what someone remembered.
  • Job photos stay on each person's phoneThe evidence exists, but it is not on the order when planning or an audit looks for it.
  • With no signal, work goes back to paperIn areas with no coverage, notes go on paper and are retyped later.
  • The manager only learns the status at the end of the shiftPriorities and emergencies are decided without knowing what has already been done in the field.

With PM Run Mobility, the field works straight in SAP PM

The technician receives the order in the app, follows the checklist, attaches the photo and logs time during the job, even offline. Sync takes everything to SAP PM, and the manager sees notifications on the portal board and each submission in the Integration Log.

Over 95% of orders confirmed at Citrosuco and 50% less time on manual tasks at Rivelli

"PM RUN became a strategic tool for Citrosuco, helping to optimize processes and increase operational efficiency."

Mauricio Felippe, Maintenance Planner at Citrosuco

"Time is precious for us. While the technician is doing the maintenance, he already confirms the order."

Carlos André, Maintenance Management at Rivelli Alimentos

Proven expertise in SAP PM maintenance operations

+ 10
years

Improving maintenance for large industrial companies

Implementation and support delivered by the PM Run team itself, in operations that run maintenance in SAP PM.

+ 12k
users

Connected operations at enterprise scale

Technicians, planners and managers who execute and schedule maintenance on top of SAP PM.

Frequently asked questions

Does the PM Run app work offline?

Yes. The technician executes the order, fills in the checklist and attaches the photo without signal. When the connection returns, the app syncs the order and the time confirmation with SAP PM. Offline work requires a prior sync of the base data.

Does PM Run Mobility replace SAP PM?

No. PM Run runs on top of SAP PM: the order, the notification and the confirmation stay in SAP, and the app takes that flow to the technician's phone.

Which devices and languages does the app support?

Android and iOS, in Portuguese, English and Spanish.

Can you attach evidence to the order?

Yes. The technician attaches a photo from the camera or the gallery, and the file goes to SAP with the confirmation. Attachments cover images and PDF, not video.

Is there a free work order template?

Yes. PM Run offers three free maintenance work order templates in Word, Excel and PDF, to standardize the order while it still runs on paper.

See a work order leave SAP PM and come back confirmed from the phone

You see the order executed with checklist and photo, even with no signal, and the Integration Log showing each submission that reached SAP PM.

Used by leading operations in their sectors

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