Industrial maintenance app for the shop floor
PM Run's app brings work orders, notifications, checklists and readings to the technician's phone on the shop floor, online or offline, and sends everything back to your SAP PM.
What an industrial maintenance app is
An industrial maintenance app takes maintenance execution to the field: the technician receives the work order, records the notification, books the hours and attaches the photo straight from the phone, online or offline. PM Run does this integrated with SAP PM, which remains the central record of work orders, notifications and assets.
Free tools for today's field work
For teams that still run maintenance on paper: templates to standardize inspections and work orders, and a guide to how much of the shift actually reaches the equipment.
When paper stops working in the field
A checklist and a work order template standardize the record. These are the signs that the problem has become the path of the data from the equipment to SAP.
- The printed order goes back to the office at the end of the shiftSomeone else types the hours and notes into SAP hours after the job, and whatever was illegible is lost.
- Where there is no signal, the technician writes things down separatelyThe record only enters the system when someone retypes it, and the order stays open in SAP in the meantime.
- To open a notification, the technician searches a list for the equipment codeThe notification gets postponed or lands on the wrong equipment, and the asset history loses the failure.
- Route readings go into a spreadsheetAn out-of-limit temperature only shows up when someone checks the spreadsheet, and until then nobody has opened a notification.
With PM Run, execution and recording happen on the phone
The technician receives the SAP PM orders in the app, executes them with a checklist and logs the hours by operation, even without signal after syncing. The equipment QR Code opens the order and the notification, and an out-of-limit reading forces a notification. The Integration Log shows the result of each submission to SAP.
What the PM Run app does in the field
Features of PM Run's Mobility module, all connected to SAP PM.
Execute the work order on the phone
Hour confirmation by operation, with automatic or manual time booking and a checklist generated from the order's long text.
Create orders and notifications in the field
Create the order mirroring the fields of SAP's IW31 screen and open the notification with cause, symptom and part catalogs.
Machine Down button
A notification created with Machine Down marks the start of the breakdown. When the order is closed, SAP records the end and calculates the downtime.
QR Code scanning
Open the work order, notification and measuring point by scanning the equipment's QR Code, with no need to search a list.
Photo and PDF attachments
Attach a photo from the camera or gallery to the notification and the work order, and open the PDF generated by SAP.
Offline work with sync
The sync downloads the work orders, technical objects and materials list to the device, so the team works even with no signal.
Measuring point with limits
Read the measuring point by QR Code, hierarchy or list. An out-of-limit reading forces a notification to be opened.
Safety form
The technician answers the form before starting and, depending on the configuration, time booking only opens after approval.
Geolocation of each confirmation
The portal shows on a map where the technician was at the moment of each order confirmation.
The app menu in the technician's hands
This is the app's home screen on the phone, with a shortcut for each field routine.
- Execute OrderThe shortcut to execute the maintenance order comes first in the menu.
- SAP PM notification and orderThe notification and the SAP PM order each have their own shortcut.
- Reservations and Point/Measurement DocumentMaterial reservations and measuring points sit in the same menu.
- Chat, Surveys and Integration LogTeam chat, surveys and the Integration Log complete the screen.
How the technician uses the app day to day
- 1
Syncs before starting
The app downloads the work orders, technical objects and materials list to the device, the basis for offline work.
- 2
Opens the day's work orders
The SAP PM orders appear in the app, with filters by date, order type and work center and sorting by priority.
- 3
Executes at the equipment
Scans the QR Code, completes the checklist item by item and books the hours by operation.
- 4
Records the failure right away
Opens the notification with cause, symptom and photo, and flags Machine Down when the equipment has stopped.
- 5
Syncs back to SAP
The time booking goes up to SAP PM, and the Integration Log shows whether each submission worked.
Maintenance on paper and in the PM Run app
| On the shop floor | Paper and spreadsheet | With the PM Run app |
|---|---|---|
| Time booking | Written on paper and retyped later | On the phone, by operation, at the moment of execution |
| No signal | The record goes onto a separate sheet | Offline with sync, sends when the signal returns |
| Failure record | Loose description, no standard | Notification with cause, symptom, part, photo and Machine Down |
| Locating the equipment | Manual search by code | QR Code scan opens the work order and notification |
| Route readings | Spreadsheet checked later | An out-of-limit reading forces a notification |
| Arrival in SAP | Retyped at the office | Syncs to SAP PM, validated in the Integration Log |
| Safety | Loose paper checklist | Safety form that can block execution |
Field execution, with reliable data
At Citrosuco, technicians started recording notes and photos directly on the work order from their phones, with automatic sync to SAP PM.
Order confirmation rate above 95%
Citrosuco
At Rivelli, the team started receiving the order on the tablet and confirming it during the maintenance itself, with no paper along the way.
50% reduction in time spent on manual tasks
Rivelli Alimentos
Frequently asked questions
Does the app work on top of SAP PM or in parallel?
On top of SAP PM. PM Run's app is the execution layer that runs over SAP, and SAP remains the central record of work orders, notifications and assets. The app takes execution to the field and sends the time confirmation back to SAP, without creating a parallel system.
Does the app work without internet?
Yes. Before starting, the technician syncs and the app downloads the work orders, technical objects and materials list to the device. Execution happens offline on the shop floor, and the time confirmation goes up to SAP PM as soon as the signal returns.
Can I attach photos and documents to the work order?
Yes. The technician attaches a photo from the camera or gallery to the notification and the work order, and the app opens the PDF generated by SAP. The attachment goes up to SAP on confirmation. The app works with images and PDF, not with video.
Does the app run on Android and iPhone?
Yes. PM Run's maintenance app is available for Android and iOS, in Portuguese, English and Spanish. Field teams in different plants and countries use the same app, each in its own language, with data tied to SAP PM.
How does the app ensure the data reached SAP?
Every notification, work order and measurement document sent appears in the Integration Log as success or failure. That way the technician and the supervisor know the time confirmation reached SAP PM, without relying on a manual check at the office.
What can the technician do with the QR Code?
By scanning the equipment's QR Code, the technician opens the work order, creates the notification and reads the measuring point without searching for the code in a list. When the reading goes outside the configured limit, the app forces a maintenance notification to be opened.
Does the app work as a work order app?
Yes. The work order is the core of the app: the technician receives the order, creates a new one mirroring IW31, executes it with a checklist and confirms it by operation, with the time confirmation going to SAP PM.
Is there a free maintenance checklist template for field work?
Yes. PM Run offers a maintenance checklist guide with a downloadable template. It covers what each item needs and the preventive and daily inspection checklists, so the team can standardize inspections while they still run on paper.
When should you replace paper with a maintenance app?
When the problem is no longer the form but the path of the data to SAP: printed orders typed in at the end of the shift, notes kept on paper where there is no signal and notifications postponed because nobody found the equipment code. At that point, the app removes the retyping and takes the record straight to SAP PM.
Related content
Book a demo and watch a technician execute a work order in the app, even with no signal
We show the app running work orders, notifications and readings online and offline, connected to SAP PM.