How Citrosuco, a world leader in its segment, optimized maintenance and boosted operational efficiency with PM RUN.

About Citrosuco

Citrosuco is one of the largest orange juice exporters in the world, holding approximately 25% of the global market and 45% of the Brazilian market. With high-volume, complex industrial operations, the company relies on agile, traceable maintenance processes fully integrated with SAP PM to sustain its leadership position.

Before PM RUN

• No structured process for registering and tracking field work orders
• Communication gaps between maintenance and planning teams
• Over-reliance on centralized SAP, with no mobile access for field technicians
• Need for an intuitive interface to ensure fast adoption across teams

The Solution: PM RUN in Citrosuco Operations

• Notes and photos registered directly on work orders via mobile device
• Audio recordings as execution evidence, speeding up field documentation
• Intuitive interface that enabled rapid adoption by maintenance technicians
• Automatic sync with SAP PM, eliminating rework and data inconsistencies

Results and Impact

• Work order confirmation rate above 95%, ensuring full traceability of all maintenance activities performed
• Greater control and visibility over critical maintenance, with centralized information accessible in real time across the entire team