Maintenance work order software

Maintenance work order software integrated with SAP PM

Takes the work order off paper and spreadsheets: the technician creates, executes and confirms the work order on the phone, online or offline, with photo, checklist and logging at the moment, and the data goes up to SAP PM.

Work order on the phone, online or offline
Checklist and photo during execution
Logging straight into SAP PM
Maintenance work order software integrated with SAP PM
Definition

What maintenance work order software is

Maintenance work order software digitalizes the work order cycle: creation, dispatch, field execution and logging. It takes the order off paper and spreadsheets and moves it to the technician's phone. In PM Run, each order mirrors the SAP PM order and the logging goes back to the ERP, online or offline.

Capabilities

What PM Run does with the work order

Order mirroring IW31

Create and view the order in the app mirroring the main fields of SAP's IW31 screen: general, operations and reservations.

Operational checklist

Each line of the operation's long text becomes an item with status done, not done or not started. Not done requires a justification.

Logging at the moment

Hour confirmation by operation, with automatic or manual logging, done during the execution itself.

Photo during execution

Attach a photo from the camera or the gallery. The image goes up to SAP on confirmation, together with the order.

Order and notification by QR Code

Read the equipment's QR Code to open, view or create an order and notification straight from the asset.

Material reservation

Reserve material inside the execution, pulling the equipment's bill of materials, with an approval status.

Flow

From opening the work order to recording it in SAP

  1. 1

    Open or receive the order

    Create the work order in the app, receive the one that came from SAP PM or open it by reading the equipment's QR Code.

  2. 2

    Execute with checklist and photo

    The technician follows the operation's checklist and attaches the evidence as a photo, online or offline.

  3. 3

    Log the hours by operation

    The logging is done at the moment of execution, automatic or manual, without re-entering spreadsheets later.

  4. 4

    Record technical note and material

    Create a technical note, record cause and symptom and issue the reserved material, all in the same order.

  5. 5

    Sync with SAP PM

    On syncing, the order and the logging go up to SAP, validated as success or failure in the Integration Log.

Work order on paper against the work order in PM Run

Work order stagePaper and spreadsheetWith PM Run
OpeningPrinted form or spreadsheetIn the app or by the equipment's QR Code
Field executionNotes on paperDigital checklist of the operation
LoggingRetyped at the end of the shiftAt the moment of execution, by operation
EvidencePhoto loose on the phonePhoto attached to the order, goes up to SAP
Work without signalInterrupts or notes asideOffline app with sync
TraceabilityDepends on re-entryIntegrates into SAP PM, validated in the Integration Log
FAQ

Frequently asked questions

What is maintenance work order software?

It is the system that digitalizes and controls the maintenance work order: creation, dispatch, field execution and logging. It takes the work order off paper and spreadsheets and moves it to the technician's phone. In PM Run, the data goes to SAP PM.

Does PM Run work offline in the field?

Yes. The technician executes the order, fills in the checklist and attaches the photo without signal. When the phone regains connection, PM Run syncs the order and the logging with SAP PM. Offline work depends on a prior sync of the base.

Does the PM Run work order integrate with SAP?

Yes. Each order mirrors the SAP PM order and the logging goes back to the ERP on each confirmation. The Integration Log marks each order, notification and measurement document as success or failure, so you know, item by item, that the data really reached SAP.

Can you attach evidence to the work order?

Yes. The technician attaches a photo from the camera or the gallery during execution, and the file goes up to SAP together with the order confirmation. The app also views the PDF generated by SAP for reading in the field. The attachment covers image and PDF, not video.

Is PM Run for work orders outside maintenance?

PM Run is specialized in industrial maintenance running on top of SAP PM. The work order reflects the SAP maintenance order, with equipment, operation, reservation and measurement point, and not a generic work order for services in general.

Book a demo and see PM Run digitalizing your team's work order

We show the work order moving from paper to the phone, with logging at the moment and the data going to your SAP PM.