How to reduce reactive maintenance with connected execution
Emergency reactive maintenance drops when the preventive is completed and the failure becomes a good record. PM Run takes the preventive to the field, records the failure on the spot, and feeds your KPI dashboard, on top of SAP PM.

How to reduce reactive maintenance in practice
Reducing reactive maintenance means trading the emergency breakdown for planned maintenance that gets done. In practice, it depends on executing the scheduled preventive, recording each failure with cause and symptom, and tracking the indicators. PM Run does this in the field, connected to SAP PM, for less unplanned downtime.
What reduces reactive work day to day
Preventive completed, failure well recorded, and reliable indicators, all on top of SAP PM.
Preventive executed in the field
PM Run takes the preventive work orders from SAP PM to the app with a checklist, getting the plan off paper.
Failure recorded on the spot
The notification opens in the field with the Machine Down button, cause, symptom, and part catalogs, and an attached photo.
Breakdown time measured
The app marks the start and end of the breakdown and calculates the downtime, improving MTBF and MTTR in SAP PM.
Condition-based preventive
An out-of-limit measuring point reading forces a notification before the failure becomes a breakdown.
Your own KPI dashboard
PM Run delivers the data ready and automated for you to build your own dashboard: MTTR and MTBF by equipment and class, backlog by criticality, costs, and workload.
Backlog prioritization
The daily Kanban shows the overdue work orders and their criticality, to tackle what prevents the next stoppage.
How PM Run pulls reactive work down
- 1
Complete the scheduled preventive
The SAP PM preventives reach the field with checklist and time confirmation, and execution stays visible on the Kanban.
- 2
Record every failure to a standard
Each notification carries machine down, cause, symptom, and a photo, so the failure is not lost.
- 3
Measure the breakdown time
The Machine Down button calculates the downtime and feeds the indicators in SAP.
- 4
Build the KPI dashboard
With PM Run's ready data, the manager tracks MTTR, MTBF, backlog, and costs on the dashboard they build themselves.
- 5
Act where the failure repeats
The backlog by criticality shows where reactive work comes back, to turn it into preventive.
Reactive maintenance and connected maintenance
| Day to day | Reactive maintenance | With PM Run on top of SAP PM |
|---|---|---|
| Source of the work | Emergency breakdown | Scheduled preventive completed in the field |
| Failure record | Loose description, after the stoppage | Notification with cause, symptom, and photo, on the spot |
| Breakdown time | Estimated from memory | Measured by the Machine Down button |
| Indicators | Spreadsheet built by hand | Data ready for your MTTR, MTBF, and backlog dashboard |
| Priority | Whatever shouted loudest | Backlog by criticality on the daily Kanban |
| Central record | Retyped into SAP later | Integrates with SAP PM, validated in the Integration Log |
Frequently asked questions
Does PM Run reduce reactive maintenance on its own?
There is no button that eliminates reactive work. What PM Run does is execute the scheduled preventive in the field, record each failure with cause and symptom, and feed your indicators. With the preventive completed and reliable data, emergency reactive maintenance tends to fall.
Does PM Run predict failures with artificial intelligence?
No. PM Run does not do predictive maintenance and does not use sensors to anticipate the breakdown. The only artificial intelligence is Manu, which suggests work order allocation by skill and capacity. The reduction in reactive work comes from preventive executed and failures well recorded.
How does recording the failure help reduce reactive work?
The notification opens in the field with the Machine Down button, cause, symptom, and part catalogs, and a photo. This standardized record feeds the equipment history in SAP PM, shows where the failure repeats, and helps plan the right preventive.
Does PM Run have a maintenance KPI dashboard?
PM Run delivers the maintenance data ready and automated from the execution in SAP PM. You build your own dashboard with the indicators that matter: MTTR and MTBF by equipment and class, backlog by criticality, costs, and team workload.
Do I need to replace SAP to reduce reactive maintenance?
No. PM Run runs on top of SAP PM, which remains the central record. It improves preventive execution and failure capture in the field, without creating a parallel system or requiring you to replace your ERP.
Book a demo and see how PM Run reduces reactive maintenance in your operation
We show the preventive in the field, the failure record, and the data ready for your dashboard, on top of SAP PM.